<![CDATA[How Do I Password Reset My cloud.m5stack.com ?]]>I registered my email for a cloud.m5stach.com account and it said I already had an account with that email address. I am unable to find a password reset option on the login page. Anyone have a suggestion?
Thanks in advance...

]]>https://community.m5stack.com/topic/268/how-do-i-password-reset-my-cloud-m5stack-comRSS for NodeFri, 01 May 2026 01:07:10 GMTTue, 24 Jul 2018 10:00:42 GMT60<![CDATA[Reply to How Do I Password Reset My cloud.m5stack.com ? on Fri, 27 Jul 2018 07:21:51 GMT]]>@stuartrothrock Thanks for your feedback and suggestion. I have already contact our team to correct the error message. Now it shows in the right way.

]]>https://community.m5stack.com/post/1321https://community.m5stack.com/post/1321Fri, 27 Jul 2018 07:21:51 GMT<![CDATA[Reply to How Do I Password Reset My cloud.m5stack.com ? on Thu, 26 Jul 2018 13:43:52 GMT]]>@teresa Per your instructions via email, registering with a password length of 20 or less allowed me to register. The error message stating an account already exists was erroneous. It would simple to note this on the registration page to avoid frustration to new users. First impressions are important and this problem can lower new user confidence in the product.

]]>https://community.m5stack.com/post/1319https://community.m5stack.com/post/1319Thu, 26 Jul 2018 13:43:52 GMT<![CDATA[Reply to How Do I Password Reset My cloud.m5stack.com ? on Wed, 25 Jul 2018 06:32:48 GMT]]>Hi My Friend,

Please kindly use that email address send us a request: tech@m5stack.com

Btw, do you have a binding device in your original account ? If yes, pls also attached the chip ID. Thanks.

]]>https://community.m5stack.com/post/1317https://community.m5stack.com/post/1317Wed, 25 Jul 2018 06:32:48 GMT